MEET OUR STAFF
Bernice A. McKenzie – Doctor of Audiology, Audiologist, Owner
Bernice is a distinguished professional with a stellar academic background. She holds a Bachelor of Arts (Hons.) in Linguistics from the University of Ottawa, where she laid a solid foundation for her career in audiology. Her pursuit of excellence led her to achieve a Doctorate in Audiology (Au.D.) from Wayne State University in 2006, where she made history as a member of the pioneering graduating class of Doctors of Audiology. Bernice’s commitment to the field and her role as a trailblazer in the inaugural cohort at Wayne State University in Detroit, Michigan, showcases her dedication to her profession.
Melissa Kime – Hearing Instrument Dispenser, Director Of Operations
Melissa stands as the cornerstone of our operational excellence as the Director of Operations, overseeing key facets of our organization. Recently, Melissa furthered her expertise by successfully completing coursework at Grant MacEwan University, earning accreditation as a hearing aid practitioner. For any queries or assistance, feel free to reach out to Melissa via email at Melissa@YouHear.ca. Her commitment to our clients’ well-being and her multifaceted contributions exemplify her dedication and expertise in the field.
Shaelyn Fritsch – Audiologist
Ridaa Nasir – Audiologist
Teresa Occhinero – Audiologist
Teresa holds a Bachelor of Arts in Communications from the University of Windsor and a Masters of Arts in Audiology from Wayne State University. Registered with the College of Audiologists and Speech Language Pathologists of Ontario (CASLPO), she has a special interest in assessing children between the ages of 4 and 19 for hearing loss, offering appointments at our Windsor location on select Saturdays. Fluent in Italian, Teresa also provides hearing tests in Italian.
Sonia Ricci – Occupational Therapist
Equipped with a Bachelor of Arts in Psychology and Communications from the University of Windsor and a Masters in Occupational Therapy from the University of Western Ontario, Sonia stands as a seasoned professional. Registered with the College of Occupational Therapists of Ontario, Sonia has an interest in aiding individuals to return to work. Her passion lies in crafting tailored rehabilitation plans for patients grappling with vestibular disorders. As an adept occupational therapist, Sonia is dedicated to facilitating the recovery and restoration of functionality for our patients, ensuring a smooth transition back to work environments.
Julie Rauth – Occupational Therapist
Emily Ellard – Communicative Disorders Assistant/Audiology Services Assistant/Hearing Instrument Specialist
Emily is a Hearing Instrument Specialist and registered member of the Association of Hearing Instrument Practitioners of Ontario (AHIP). With a Bachelor of Arts in Psychology from the University of Waterloo and certifications from Nova Southeastern University, Lambton College and MacEwan University, she has evolved from a Communicative Disorders Assistant to her current role. Since joining in 2016, Emily’s commitment to audiology has been unwavering, providing top-notch care and solutions to enhance her patients’ auditory experiences.
Celina Postlethwaite – Hearing Instrument Specialist
Celina, a Hearing Instrument Specialist and registered member of AHIP, completed her Hearing Aid Practitioner Program at MacEwan University after earning a Bachelor’s degree in Psychology from the University of Windsor. Based primarily in our LaSalle location, Celina’s genuine passion for helping others drives her commitment to improving auditory health.
Nicole Hammond – Hearing Instrument Dispenser
Nicole Hammond is a distinguished hearing instrument dispenser at The Hearing & Dizziness Clinic. With her credentials, including completion of the Hearing Aid Practitioner program at MacEwan University and registration with AHIP, Nicole offers unparalleled expertise. Committed to delivering exceptional care and education, Nicole is your trusted ally in improving hearing health.
Marlene Lariviere – Senior Patient Care Coordinator
Marlene brings extensive expertise in the hearing aid industry, with a background spanning roles as a customer service representative at a hearing aid manufacturer, a dispensing clinic, and a position within a hospital’s Department of Audiology. Her multifaceted experience across different facets of the industry underscores her comprehensive knowledge and proficiency in the field.
Natalie LoMedico – Patient Care Coordinator/Audiology Services Assistant
Sydney Menard – Patient Care Coordinator Amherstburg
Sydney, a Harrow native, pursued Office Administration courses at St. Clair College and holds a strong passion for the healthcare industry. Her innate enthusiasm for assisting others coupled with a natural ability to empathize allows her to connect with people effortlessly. Dedicated to providing exceptional service, Sydney thrives on interpersonal interactions. To schedule an appointment at our Amherstburg location, reach out to her via email at Sydney@youhear.ca. Her genuine care and adeptness in fostering meaningful connections underscore her commitment to facilitating your auditory health needs.
Rachel McLean – Patient Care Coordinator Essex/Audiology Services Assistant
If you haven’t met Rachel yet she is the newest friendly face at our Essex location.