Bernice A. McKenzie – Doctor of Audiology, Audiologist

Bachelor of Arts (Hons.) Linguistics, University of Ottawa

Doctorate in Audiology (Au.D.), Wayne State University

Bernice A. McKenzie obtained her Doctorate in Audiology in 2006. She was part of the first graduating class of Doctors of Audiology at Wayne State University in Detroit, Michigan. As a regulated healthcare provider, she is registered with the College of Audiologists and Speech Language Pathologists of Ontario (CASLPO).

She is also a member of the Ontario Association of Professional Audiology Clinics (OAPAC), a member of the Canadian Association of Audiologists (CAA) and a member of The Ontario Association of Speech-Language Pathologists and Audiologists (OSLA).

Sandra DeKok – Audiologist

Honors Bachelor of Arts Anthropology-Linguistics Specialization, University of Western Ontario

Masters of Clinical Science-Communicative Disorders-Audiology, University of Western Ontario
Sandra completed her Masters in Audiology at the University of Western Ontario in London.  As a regulated health care provider, she is registered with the College of Audiologists and Speech Language Pathologists of Ontario (CASLPO).
Sandra has practised in the field of audiology for over 20 years working with clients of all ages with a specialization in paediatrics. She was a diagnostic and amplification audiologist with the Infant Hearing Program of Ontario for over 18 years.


Teresa Occhinero – Audiologist

Bachelor of Arts Communications, University of Windsor

Masters of Arts in Audiology, Wayne State University

Bachelors Education, University of Windsor

Teresa completed her Masters in Audiology at Wayne State University in Detroit. As a regulated health care provider, she is registered with the College of Audiologists and Speech Language Pathologists of Ontario (CASLPO).

Teresa also possesses a graduate teaching degree from the University of Windsor. She currently assesses children at our Essex location on select Saturdays of the month.

Please call Mellisa at the Essex clinic (519) 961-9285 if you would like to book an appointment to have your child who is between the ages of 4 and 19 tested for hearing loss.

Sonia Ricci – Occupational Therapist

Bachelor of Arts Psychology, University of Windsor

Bachelor of Arts Communications, University of Windsor

Masters Occupational Therapy, University of Western Ontario

Sonia obtained completed her Masters Degree in Occupational Therapy at the University of Western Ontario. As a regulated healthcare provider, she is registered with the College of Occupational Therapists of Ontario.

As an occupational therapist her goal is to return people to work. Sonia is in charge of developing rehabilitation plans for our patients with vestibular disorders.

To book an appointment with Sonia for vestibular rehabilitation, please call Melissa at the Essex clinic (519) 961-9285.

Dragrana Vuletic – Speech & Language Pathologist


Bachelor of Arts Communication Science Disorders, Wayne State University

Masters of Arts Speech Language Pathology, Wayne State University

Dragana graduated with her Master of Arts in Speech-Language Pathology from Wayne State University in Detroit, Michigan. She has clinical experience in schools, hospitals and outpatient clinics. Dragana has treated clients in early language intervention, children with Autism Spectrum Disorder, infants and children with cochlear implants, and adults with communication disorders. She has her initial registration with the College of Audiologists and Speech Language Pathologists of Ontario (CASLPO) and is a Clinical Fellow with the American Speech-Language and Hearing Association (ASHA). She has recently received training for the PROMPT technique and is always looking forward to expanding her knowledge in the field of speech-language pathology.

She treats patients out of our Essex location.

If you would like an appointment with Dragana,  please contact Melissa by calling (519) 961-9285 or by emailing


Emily Ellard – Communicative Disorders Assistant/Audiology Assistant

Bachelors of Arts Psychology, University of Waterloo

Communicative Disorders Assistant, Lambton College

Audiology Assistant, Nova Southeastern University

Emily graduated from the Communicative Disorders Assistant program at Lambton College in 2016 and completed the Audiologist’s Assistant program at Nova Southeastern University shortly after. Her tasks include hearing screenings, annual hearing checks, aural rehabilitation classes, assisting the speech and language pathologist, hearing aid cleanings and minor in house hearing aid repairs. She is currently enrolled in the Hearing Aid Practitioner program at Grant MacEwan University to add to her skills and increase her knowledge. In her spare time, Emily enjoys CrossFit, golf and running.

Celina Dijkhuizen – Hearing Instrument Specialist

Bachelor of Arts Psychology, University of Windsor

Hearing Aid Practitioner Diploma, MacEwan University

Celina completed the Hearing Aid Practitioner Program at MacEwan University in 2018. Celina also has a bachelors degree in Psychology which she obtained from the University of Windsor in 2016. She grew up in Kingsville and will be working with clients at all three of our locations. Celina has a passion for helping others. She enjoys travelling, reading and meeting new people.



Eric Kamta – Occupational Therapy Assistant

Bachelor of Science in Mathematics, Marymount University
Masters of Human Kinetics, University of Windsor
Eric graduated from the University of Windsor’s Masters of Human Kinetics program in 2020. He did his internship and research at Hotel Dieu-Grace Healthcare where he worked in the stroke rehabilitation unit. During his internship, he worked with patients to help them regain mobility and improve strength on their affected limbs and for his research, he investigated on exercises that stroke patients liked to perform.
Outside work, Eric likes to stay very active and help out in the community. He is a dance instructor, he enjoys running, reading and community service.





Melissa Kime – Office Manager/Audiology Assistant

Melissa is the Office Manager for all three clinics, but spends the majority of her time at our Essex location. She is currently completing coursework to become an audiology assistant.

If you have any questions about insurances, booking a dizziness, occupation therapy or speech language pathology appointment, please call Melissa in Essex at (519) 961-9285 or contact her by email at


Cory Green – Office Manager

Cory can be found working out of at all three clinic locations.

He can help troubleshoot minor hearing aid issues and show you how to care and maintain your hearing aids.


Marlene Larivierre -Receptionist

Marlene has experience in the hearing aid industry having worked as a customer service representative with a hearing aid manufacturer, at a dispensing clinic and at a hospital in their Department of Audiology.

Marlene works out of our Amherstburg location.

You can reach Marlene to book an appointment in Amherstburg by calling (519) 730-1030 or by email at

Coming Soon – Cassie Bailey – Receptionist

Cassie graduated in Office Administration in 2004 and Medical Office Administration in 2005 and likes working with the general public. 

Helping others if only by a kind word, is a daily goal of hers.  Cassiegrew up in LaSalle and enjoys living in such a wonderful community. 

Cassie is currently training with Marlene and Melissa, but once trained will be working mainly out of our LaSalle office.