A lot has changed in ten years

Ten years ago I decided to go into private practice. I was contemplating moving to Amherstburg and did not want to commute to work. Many of you might remember my first office location at 206 Sandwich Street South, in the blue house next to Naples. When I first opened, it was just me. My goal was to see one patient a day, then two a day. Bit by bit the office got busier and we had to move.

Our first move was to 535 Sandwich St South, in the plaza with the Drive Thru Tim Hortons. I hired Cory to help me because I could not handle the walk in patients and the scheduled patients. We got busier. I hired our communication disorders assistant Emily to lighten my case load.

While Amherstburg Audiology was growing, I had a second clinic in Essex. I tried to call it “Amherstburg Audiology & Hearing Aids – Essex Location”, but that name just never took off. In fact, people were confused and rightfully so. As we got busier in Amherstburg, Tim Hortons also got busier. Eventually we had to move again because there just was not enough parking for our patients.

It was time for a change in Amherstburg and in Essex. We then moved to our current location at 503 Sandwich St South. Better parking and new additions. I hired Marlene to handle the insurance billings and answer phone calls. I hired Celina to help our hearing aid patients. When I moved to a larger location in Essex the clinic was rebranded as “The Hearing & Dizziness Clinic”. Many changes. I hired Melissa to take on the duties of Office Manager. Sonia came on to rehabilitate our dizzy patients, Jenniffer was hired to assist Sonia and we are blessed to have Teresa and Sandra testing and treating our kid and adult hearing loss patients in Essex.

Ten years and many changes. We now have a satellite location in LaSalle. The next change will occur in Amherstburg. I am rebranding Amherstburg to be “The Hearing & Dizziness Clinic”. I’m so attached to the name “Amherstburg Audiology & Hearing Aids”, but it’s time to have a single name that represents all three clinic locations. Don’t worry, the same friendly smiles will still be there to greet you, but the name on the sign will change.

Thank you for supporting my small business. Ten years and still going. Here’s to ten more years.

bernice