Three statements that indicate you need a hearing test.

This month’s blog is going to be a little different! I have broken down some of the most common statements that individuals with untreated hearing loss report. Often when someone is suffering from untreated hearing loss they state that they don’t know if the problem is due to hearing loss, their spouses’ voices, or their environment.

 

Statement 1:

 

Eventually, I got tired of asking and just smiled politely.

 

I think we have all experienced this once or twice. The background noise in the restaurant is so overpowering that it’s hard to concentrate on the words being spoken. After asking to repeat once, then twice, it’s common for some people to give up on the conversation and just smile politely. 

 

This patient knew that they needed help because it wasn’t only happening in restaurants. It was also happening at home, in grocery stores, and at work in quiet settings. 

 

When situations like this occur, those with hearing loss will stop participating in conversations due to the level of difficulty and frustration. It is not uncommon for individuals to blame the other person for mumbling or talking to quietly. 

 

Statement 2:

It’s frustrating because I have to continuously ask her what she’s saying. So, I eventually just stop doing it and I just guess, which usually results in embarrassment or an argument.

 

Untreated hearing loss may result in embarrassment? Yes, you read that right! In an effort to continue the natural flow of the conversation many of my patients have confessed to me that they guessed what the other person was telling them, just so they didn’t have to ask for clarification. 

 

For example, “It’s windy today” may sound a lot like “It’s Wednesday today.”

 

It is not uncommon for patients with untreated hearing loss to also report that they constantly bicker with their loved ones because they thought they heard one thing but really their family was trying to tell them something else. This is one example how anxiety, depression, and social isolation can start to creep into the lives of those suffering from untreated hearing loss.

 

Statement 3:

 

Eventually we just stopped going. It’s not interesting anymore. I don’t enjoy it.

 

This one, personally, is hard for me to hear. I’ve had patients who quit attending things like bible study or choir rehearsal because they found it more frustrating than enjoyable due to their untreated hearing loss.

 

You may ask yourself, why do people wait so long to get treated or even tested for hearing loss? The reality is it goes unnoticed, sometimes for years. It’s usually their loved one or friends who notice the difficulty in communication their untreated hearing loss is causing. This is because the most common type of hearing loss is only in the high frequencies, leaving the low frequencies normal. So, for most people if their low frequencies sound normal they will pass the blame to others or the environment they are in.

 

If these statements above sound similar please contact us for more information. The first step is to have a routine hearing evaluation. We pride ourselves on counseling our patients regarding their hearing evaluation in a way that is easy to understand in a pressure free environment.

 

Three Habits for Better Hearing in the New Year

Your habits may be sabotaging your hearing. In this article, discover how implementing exercise, hearing protection, and social interaction can help maintain your hearing even as you age.

 

Exercise

The pandemic has caused several of us to forsake the gym this year. Have you heard of the “quarantine 15?” Obviously, several factors contribute to gaining 15 pounds during quarantine, but the greatest of these is lack of exercise. In 2021, let’s purpose to improve our habits and, in doing so, lessen our risk of hearing loss.

Data on risk factors related to hearing loss are limited, but several reputable studies suggest that changing our daily habits can affect our hearing. One of those studies, published by the American Journal of Medicine, states that people who participate in physical activity reduce their risk of developing hearing loss. According to the article, this reduced risk is especially true of women who walk more than 2 hours per week.

Interestingly, hearing loss is not caused by strenuous exercise, but exercise can help maintain healthy hearing despite one’s age. As an audiologist, I counsel patients regarding the common stigmas associated with hearing loss, such as aging. These studies affirm that hearing loss isn’t always directly caused by age. 

 

Hearing Protection

Last year, a record number of people made improvements to their homes. Did you hear all the power tools running in your neighborhood? 

Everything from in-home offices to backyard decks were and still are being constructed as the pandemic sparks various home-improvement projects.

Tools such as table saws, drills, and sanders can cause hearing loss, especially if the sounds they make are long, repeated, or reach at or above 85 dBA. Before you start that new home improvement project, make sure to purchase over-the-counter hearing protection such as earplugs or earmuffs. 

If the over-the-counter options are not suitable, visit us to obtain custom hearing protection. You will be surprised by the functionality and durability of professionally made hearing protection. 

Interesting Facts

    • A handheld belt sander can reach up to 103 dBA, depending on the quality and condition of the tool.
    • An average table saw can reach up to 100 dBA.
    • The normal handheld drill produces between 90 and 94 dBA, and hammer drills produce in excess of 100 dBA.

 

Social Interaction 

During this pandemic, you have personally experienced social isolation. My patients have told me they haven’t interacted in-person with loved ones or friends for weeks, if not months. 

As humans, we thrive on healthy social interactions. Without them, your physical, mental, and cognitive health can suffer. According to a 2019 study led by Kassandra Alcaraz, Ph.D., MPH, a public health researcher with the American Cancer Society: “Our research really shows that the magnitude of risk presented by social isolation is very similar in magnitude to that of obesity, smoking, lack of access to care and physical inactivity.”

You might be thinking, “How can a lack of social interaction worsen my hearing?” While social isolation may not affect the level at which you can hear, it can affect your brain’s ability to process the information. Hearing is not just about your ears. Your brain plays a big role in how you process and understand sound.

As we age, our cognition can be affected by decreased social interaction. As our cognitive function declines, so does our ability to process information. For many, this change may seem like hearing loss, but what is actually happening is the loss of the ability to process the information while the function of hearing remains the same. 

Although safely interacting in [county name] may not be possible, make use of virtual communication methods this year such as Facetime or Zoom to keep your brain active and social.

 

Hearing Aids and Mobile Technology: How much can it change your life?

Streamer Solutions: “Well you could use this device that helps your cell phone talk with your hearing aids, yes you would have to wear it all the time around your neck”

 

Volume Remote: “You could use this remote control to turn up your hearing aids, yes you would have to carry it around with you”

 

TV Solutions: “Oh, we have a device that connects your hearing aids to the television, but you would need to wear this around your neck to adjust the volume”

 

These are phrases I don’t find myself saying very much anymore! All of these streaming devices were extremely popular (and still are if you don’t own a smartphone), however, smartphones now allow us to do it all in one application.

 

Hearing aids that are compatible with your smartphone allow for

– better understanding during a phone call

– better productivity

– optimizes sound while in background noise

– allows you to locate your lost hearing aid

– monitor brain and body health

– change volume and switch programs

 

Stream Audio Wirelessly*

Whether you’re on a walk, riding the bus or subway, if you have a podcast or audio book, you can enjoy hand and wire free entertainment. No need for headphones or to hold a book. Simply press play and your smartphone will stream the audio right through your hearing aids.

 

So many people have tons of books downloaded on their digital devices such as the Kindle reader. One commonality that most of them have is that they never have enough time to complete reading the books they’ve purchased. Drops make an ocean and you’ll be done with your books in no time at all.

 

Another option is to allow you phone to stream phone calls. This option is not only appealing because it’s hands free, but it also helps you understand the phone call better. When the phone call is processed through your hearing aids it reduces the background noise, streams through both of your ears, and it takes into account your hearing loss, only amplifying areas where you have hearing loss.

 

Monitors Brain and Body Health**

There is now hearing aid technology that is designed to help the wearer stay independent. With this technology falls can be detected and alert messages sent to selected contacts. Just like our smartwatches can track our steps and other movements our hearing aids can do that now too! Tracking fitness activities has shown to inspire people to continue or increase their activity. Lastly, we are all aware how social interaction can have a positive impact on our mental well-being. The smartphone applications can allow you to track your social interaction. Before our lives were changed due to COVID-19 a lot of my patients were intrigued by this feature!

 

Volume

There is no question that volume control is one of the most used features of the smartphone applications. Even though hearing aids will automatically adjust the volume on their own depending on your environment, some patients like to be able to manually adjust it themselves. Dare I say… there is a mute feature as well. 

 

Have hearing aids but struggling to understand someone with a mask on? Masks can actually decrease someone’s voice up to 12 decibels. When our patients’ hearing aids are fit we don’t account for that decrease. That is why a lot of our patients enjoy being able to make a “mask program” for themselves using their smartphone (or asking us to make it for them)! 

 

Location

Most smartphones applications also allow you to locate a lost hearing aid. Unfortunately, one of the downsides to wearing a mask and hearing aids is that sometimes the mask will remove hearing aids on accident. I’ve had a few patients lose their hearing aids this way. If they choose to allow the app to access their location they can ping the last known place they had their hearing aid.

 

Always remember that mobile technology is a tool that can help you immensely. Simplicity is the ultimate sophistication. Our moto at The Hearing & Dizziness Clinic is to keep things simple and straightforward when using them.

 

Each hearing aid and manufacturer has different features and each type of smartphone allows for different connectivity options. If you are interested in learning more please contact our hearing instrument specialist Celina at celina@youhear.ca our our communications disorders assistant Emily at emily@youhear.ca

 

*Depending on the type of smartphone.

** Available in certain Starkey Models

 

Celina Dijkhuizen
Hearing Instrument Specialist

 

Emily Ellard
Comminication Disorders Assistant

Diabetes: How It Impacts Hearing

If you or someone you love has diabetes you are probably aware that diabetes causes small blood vessel disease. What happens is blood vessels weaken and slow the flow of blood through the body which can lead to diabetic neuropathy or organ and tissue damage.

Since I am an audiologist I am particularly interested in what diabetes does to our inner ears. Both of our inner ears are made up of a cochlea and vestibular system.


 

Did you know that the same cranial nerve (8th nerve) innervates both the cochlea and the vestibular system? That is why I sometimes see patients with both hearing loss and balance issues. Since diabetes affects the entire neural system it is not uncommon for patients to report a disruption in the perception of hearing and balance as a whole.

 

 

 

Hearing Loss, How It Happens

 

Just like high blood glucose can damage organs such as eyes and kidneys it can also damage the inner ear. Our inner ears are extremely sensitive to blood flow and even our eardrums include a network of small blood vessels.

 

I often tell my patients a hearing evaluation is one of the easiest ways to identify if there has been any damage in the cochlea, the organ of hearing. Unlike a vision test where an optometrist can look into the back of your eye for signs of diabetic retinopathy we cannot look into your ears and visualize the inner ear, your eardrum is blocking our view!

 

If damage has occurred in the cochlea it will show up as a sensori-neural hearing loss. This type of hearing loss is referred to as nerve damage that can not be regained through surgery or medication.

 

Balance, How It Happens

 

As I mentioned above diabetes also affects balance. When there is too much sugar in the blood it can affect our balance in more ways than one:

 

  • It affects the connective tissues inside the vestibular system making one feel off-balance.
  • The myelin sheath that covers the vestibular nerves are damaged which doesn’t allow our inner ear to send messages properly to our brain.
  • It can degenerate the hair cells inside the vestibular system just like it damages the hair cells inside the cochlea resulting in hearing loss.

 

As you can probably imagine we use several sensory inputs to remain balanced on our feet. One of the main inputs is our vision, can you see what is in front of you as you take a step? How about proprioceptive inputs like what your feet are telling you? If someone has a hard time feeling their feet they may be stepping on a surface that isn’t level, which will cause them to fall. Remember, diabetes affects the whole body so there are multiple systems at play when balance is an issue.

 

My Role As An Audiologist

 

Baseline Hearing Test

I tell anyone who is suffering from diabetes that a baseline hearing test is an important starting point. It is important to have a complete picture of hearing at the time of diagnosis! Therefore if any issues arise in the future we have something to compare to. 

 

Education

Another recommendation I commonly make may be diabetes education. Ask your physician about resources that are available in our area.

 

Balance Screening

Another recommendation may be a balance screening. We perform balance screenings here at The Hearing & Dizziness Clinic and if there are any concerns we can start a treatment plan.

I commonly will refer any of my patients to our occupational therapist for vestibular rehabilitation.

 

Vision Health

I will commonly ask my patients who their eyesight is if they are diabetic and having issues with balance. Make sure that you or your loved one is getting their eye exam with dilation at least once a year. As mentioned above, vision health plays an important role in balance.

 

Source:

Dowd, K. (2020). Audiology: diabetes in hearing & balance care. AudiologyOnline, Article 27259. Retrieved from http://www.audiologyonline.com

 

Hear For The Holidays 2020

We’re blessed that we can give the gift of hearing to our patients daily.

This holiday season, you can give the gift of hearing to someone you may know who can not afford hearing aids. 

It’s quite simple, all you have to do is write a short essay telling us why this person deserves to Hear for the Holidays. Click here for more information.

2020 has been a difficult year for many of us in the community. Please help us, help someone in need.

 

The Staff at The Hearing & Dizziness Clinic

Hearing Aid Batteries

I had one of my staff members go to the local stores to check out the price of hearing aid batteries. Shockingly, our prices were lower than Walmart, Shoppers and Rexall. Having three locations, we order a lot of batteries and can now get them at a lower price.

The cost of our private label batteries:

  • 40 cells for $25.00. 
  • 60 cells for $35.00.  
  • 80 cells for $45.00 (not available in size 675).

You can still buy PowerOne batteries go for $40.00 (forty battery cells).

We do not charge tax on hearing aid batteries.

Unfortunately, due to COVID19, we are not allowing customers to just walk in and purchase batteries. Please call our office to schedule a time to come in. We will bring your batteries and our debit machine to your vehicle. 

Hearing Protection

When people think of hearing protection, they automatically think about factory workers. Although we do sell hearing protection for factory workers, we also sell hearing protection for children, musicians and hunters. We can also order electronic hearing protection.

MUSICIANS PLUGS

ER9, ER15 or ER25. (Cost $220.00 plus tax)

A cast is taken of your ears and sent to the factory. The molds have special filters specific to they type of instrument that you play. We can order ER9, ER15 or ER25. 

 

HEARING PROTECTION FOR CHILDREN

BABY BANZ
Baby Banz Infant (Cost $42.00 plus tax)

  • Earmuffs designed for infants; ages 0-2
  • Adjustable
  • Foam filled cushions and padded headband ensure comfort
  • Available Colour: pink or blue
  • NRR 31
  • One (1) year warranty

Baby Banz Junior (Cost $42.00 plus tax)

  • Earmuffs designed for youth and smaller ears
  • Adjustable and padded headband
  • Soft cushion cups ensure comfort
  • Available Colour: blue, pink or black
  • NRR 31
  • Earmuffs measure 4 inches long by 3 & 1/8 inches across
  • One (1) year warranty

 

HEAR MUFFS

HearMuffs Passive Infant Toddler (Cost $30.00 plus tax)

  • Advanced infant and baby ear protection
  • Patented GrowBand™ adjusts and fits a wide range of head sizes
  • Made with non-toxic kid friendly materials 
  • Available colours: pastel blue, pink, spa green, orange or white
  • NRR 22
  • Two year warranty 

Hear Muffs Kids (Cost $30.00 plus tax)

  • Advanced hearing protection for kids
  • Made with non-toxic kid friendly materials 
  • Designed for children from 5 to 10 years of age
  • Available Colours: Blue, Green, Red or White
  • NRR 22
  • Two year warranty 

HearMuffs Active Toddler & Infant (Cost $75.00 plus tax)

  • Advanced infant and baby ear protection plus four soothing sounds
  • Sounds Mode lets child enjoy four soothing sounds – Lullaby, White Noise, Babbling Creek, and Heartbeat
  • Soothe Mode allows voices to be heard while compressing potentially harmful noises to comfortable levels
  • Maximum volume: 60 dB
  • Available Colour: White
  • Patented GrowBand™ adjusts and fits a wide range of head sizes
  • Made with non-toxic kid friendly materials
  • Designed for children from birth to 4 years
  • NRR 22
  • Two year warranty

 

ELECTRONIC HEARING PROTECTION

SoundGear Custom Fit Silver (Cost $600.00 plus tax)

These electronic hearing protection and enhancement products are for the hunter or shooter that refuses to compromise when it comes to performance and personalization. This product is custom molded to each wearer’s ear and features the most advanced 100% digital electronic hearing protection and enhancement technology on the market. Visit their website for more information.

SoundGear Custom Fit Platinum (Cost $650.00 plus tax)

These products are for the more avid hunter or professional shooter. They come with 4 distinct memory modes (Normal, High-Frequency Boost, Telecoil, and Mute). We also offer SoundGear Custom Fit Silver products as our base model for those who may not shoot as often or professionally. Silver is just as effective as our Platinum models, but includes only one memory mode. Visit their website for more information.

Swimming Accessories

Pool season is just around the corner, and we want to remind you that we do sell a different variety of swimming accessories for your ears. Swim molds should be considered if you have a perforated eardrum, are prone to “swimmer’s ear,” or have tubes placed in your eardrum. 

BIONIX AFTER SWIM WATER REMOVAL STRIPS (20/PK): Cost $8.00 plus tax

Safe, fast and alcohol-free drying strips designed to absorb water inside the ear canal

Flared tip design eliminates the risk of over insertion

No risk of damage to the eardrum; will never directly or indirectly come in contact with eardrum

Only needs to be inserted far enough into the ear to break the surface level of the water

Wicking action of the product will remove the water on its own

Can absorb over 5x the amount of liquid an average ear canal can hold

One strip can be used on both ears

 

 

Putty Buddies Floatable (3 pairs): Cost $10.00 plus tax

Soft, colored, silicone ear plugs that help keep water out of ears

For use with the Ear Band-It

Available in combinations of red, white and blue OR green, yellow and blue

Triple the size of most other kid’s plugs

Bright colors are easy to find in the pool or bath

They float!

This is a special order item, we place orders for it every two weeks.

 

Doc’s Pro Plugs (unvented one pair): Costs:$14.00 plus tax or Leash version $16.50 plus tax

Doc’s ProPlugs are inexpensive, long-lasting, ready-to-wear earplugs designed to keep water out of an individual’s ear canal    

For use with the Ear Band-It

Made of soft, hypo-allergenic Kraton with memory that provides a watertight seal        

Quickly and easily fitted             

Designed for patients with P.E. tubes or middle ear fluid to keep water and bacteria out of the ear canal       

Perfect for swimming, bathing, concerts, recreational and light industrial use 

This is a special order item, we place orders for it every two weeks.

Ear Band It Ultra: Cost $16.50 plus tax

 

Keeps water out of ears and holds earplugs in

For use with Putty Buddies or Doc’s Pro Plugs

Ultra version has better grip, comfort, and strength than the original Ear Band-It

Made of 100% super soft neoprene with Grip-Tek™ neoprene inner lining

Helps prevent swimmer’s ear

Ideal for those with Ear Tubes and Ear Perforations

Ultra version is NOT reversible

This is a special order item, we place orders for it every two weeks.

 

 

Custom Floatable Swim Molds: Cost starting at $180.00 plus tax

These molds are made just for you. We take a cast of your ears and send it to the manufacturer where they will create custom swim earmolds. These molds completely block the ear and ear canal to ensure no water will enter. It is made from a material that is able to float above water so you will not lose them while swimming. Perfect for children and adults to protect their ears from water while swimming or in the shower. Although suitable for children, remember children are growing and these may only fit their ears for a few months.

A lot has changed in ten years

Ten years ago I decided to go into private practice. I was contemplating moving to Amherstburg and did not want to commute to work. Many of you might remember my first office location at 206 Sandwich Street South, in the blue house next to Naples. When I first opened, it was just me. My goal was to see one patient a day, then two a day. Bit by bit the office got busier and we had to move.

Our first move was to 535 Sandwich St South, in the plaza with the Drive Thru Tim Hortons. I hired Cory to help me because I could not handle the walk in patients and the scheduled patients. We got busier. I hired our communication disorders assistant Emily to lighten my case load.

While Amherstburg Audiology was growing, I had a second clinic in Essex. I tried to call it “Amherstburg Audiology & Hearing Aids – Essex Location”, but that name just never took off. In fact, people were confused and rightfully so. As we got busier in Amherstburg, Tim Hortons also got busier. Eventually we had to move again because there just was not enough parking for our patients.

It was time for a change in Amherstburg and in Essex. We then moved to our current location at 503 Sandwich St South. Better parking and new additions. I hired Marlene to handle the insurance billings and answer phone calls. I hired Celina to help our hearing aid patients. When I moved to a larger location in Essex the clinic was rebranded as “The Hearing & Dizziness Clinic”. Many changes. I hired Melissa to take on the duties of Office Manager. Sonia came on to rehabilitate our dizzy patients, Jenniffer was hired to assist Sonia and we are blessed to have Teresa and Sandra testing and treating our kid and adult hearing loss patients in Essex.

Ten years and many changes. We now have a satellite location in LaSalle. The next change will occur in Amherstburg. I am rebranding Amherstburg to be “The Hearing & Dizziness Clinic”. I’m so attached to the name “Amherstburg Audiology & Hearing Aids”, but it’s time to have a single name that represents all three clinic locations. Don’t worry, the same friendly smiles will still be there to greet you, but the name on the sign will change.

Thank you for supporting my small business. Ten years and still going. Here’s to ten more years.

 

bernice

Sudden Hearing Loss (SHL)

What is sudden hearing loss? You would know, it comes on suddenly, often over night. You will notice that you can not hear out of one ear, and usually have accompanying ringing or dizziness.

Who should you see if you have a sudden hearing loss? Make an appointment with your audiologist or family physician right away. You want someone to look into your ears to rule out a conductive hearing loss such as wax or an ear infection. If it is not a conductive hearing loss, you need to get a diagnostic hearing test with an audiologist to determine the type of hearing loss (sensorineural, conductive or mixed) and the severity of the hearing loss. Based on the audiologists test, a recommendation will be made for you to see an ear. nose and throat specialist or your family physician or nurse.

Will my hearing come back? About 50% of cases the hearing will return in part of in full. It’s imperative that you are treated appropriately within the first few days in order for medical intervention to help. The longer you wait, the lower your odds that your hearing will return. 

For more information about Sudden Hearing Loss visit the American Academy of Otolaryngology Head and Neck Surgery website.

Patient Handout Sudden Hearing Loss

Physician Handout Sudden Hearing Loss

Hearing Aid Care and Maintenance Video Links

Celina Dijkhuizen
Hearing Instrument Specialist

Below are videos direct from the manufacturer websites that will help you with the basic care and maintenance of your hearing aid(s) from home. Click on the links below to be sent to the manufacturer websites where the videos are posted. All the information, videos and trademarks are that of the manufacturer or what is otherwise stated. Unsure of the manufacturer of your hearing aid(s)? Check your invoices, accessories or the boxes given to you and there should be a logo or a name somewhere visible.

For hearing aid(s) that are Unitron or Phonak: https://www.unitron.com/content/unitron/id/en/consumer/help/tutorial-videos.html

For hearing aid(s) that are Starkey: https://www.starkey.com/support/how-to-videos

For hearing aid(s) that are Signia: https://www.signia-hearing.com/how-to-videos/

For hearing aid(s) that are Oticon or Bernafon: https://www.oticon.com/support https://www.bernafon.ca/support

For hearing aid(s) that are Widex: https://global.widex.com/en/support/maintenance

For hearing aid(s) that are GN ReSound: https://www.resound.com/en-ca/help/hearing-aids/other/videos

Footnotes Unitron.(2020). How to care for your Unitron hearing aids. Retrieved from https://www.unitron.com/content/unitron/id/en/consumer/help/tutorial-videos.html, accessed on March 18, 2020 Starkey.(2020). How to videos. Retrieved from https://www.starkey.com/support/how-to-videos, , accessed on March 18, 2020 Oticon.(2020). Oticon hearing aid support. Retrieved from https://www.oticon.com/support, accessed on March 18, 2020 Bernafon.(2020). Support: tips for new users. Retrieved from https://www.bernafon.ca/support, accessed on March 18, 2020 Widex.(2020). Hearing aid maintenance. Retrieved from https://global.widex.com/en/support/maintenance GN Hearing.(2020). Hearing aid support videos. Retrieved from https://www.resound.com/en-ca/help/hearing-aids/other/videos, accessed on March 18, 2020

COVID-19 Preventative Measures

PREVENTATIVE MEASURES BEING TAKEN AT OUR CLINICS
(1) No staff or provider has been outside of the country within the last two weeks.
(2) Staff and patients are asked to sanitize their hands prior to entering the clinic area.
(3) Patients are kindly asked to reschedule appointments if they have recently travelled, have been exposed to someone who has recently travelled, if they do not feel well, or have a common cold of flu symptoms.
(4) Furniture, surfaces and equipment are being sanitized regularly and after every use.
(5) Providing hand sanitizer in multiple locations throughout the clinic and ensuring staff are practicing proper hand hygiene and washing their hands regularly.
Our procedures for maintaining a clean environment meet or exceed those of The Ontario Ministry of Health.
We thank you for your patience as we work through the COVID-19 outbreak and we will keep you posted on any changes that may arise.
UPDATE Sunday 15-MAR-2020: We are suspending all speech and language pathology appointments effective immediately. We will tentatively resume this service 04-APR-2020.

Sandra DeKok joins The Hearing & Dizziness Clinic

 

 

We are pleased to announce that audiologist Sandra DeKok has joined our staff at The Hearing & Dizziness Clinic.

Sandra will be working with newborns, infants, children and adults at our Essex location.

To schedule an appointment with Sandra please call Melissa at (519) 961-9285 or email melissa@youhear.ca

Group Workshops

We are excited to be offering group workshops at our Essex and Amherstburg locations! There is a lot of information given to you at your hearing aid fitting appointment, which can make it a little overwhelming at times. A group workshop is an hour long session where our hearing health professionals go over details about your hearing loss, your new hearing aids and aural rehabilitation or retraining your brain to understand speech.

So what does a group workshop look like? The groups are small – usually between 3 and 4 participants, which allows us to support each person and answer any questions throughout. The hour is broken up into three sections:

1. Hearing Loss

2. Hearing Aids

3. Aural Rehabilitation

Hearing Loss

We give participants detailed information regarding how our ears work, what the participants’ hearing test results indicate, fun facts about hearing and our ears and more information about hearing loss overall. This portion of the workshop gives participants answers to the questions that they may have been pondering regarding their own hearing loss.

Hearing Aids

When people come in to pick up their hearing aids, the amount of information presented in that appointment can feel quite overwhelming. Participating in the group workshop allows hearing aid users to gain more knowledge on the care, use, features and functions of their hearing aids. Having only 3-4 participants allows us to go over information regarding each person’s hearing aids, in order to help them better understand their use.

Aural Rehabilitation

Hearing aids are only one piece of the puzzle. In order to maximize the benefit of new hearing aids, we have to work on retraining our brains to hear in difficult listening situations. Typically, we lose our hearing slowly over time and while hearing aids give us back the sounds we are missing, we still have to do therapy to retrain our brains how to process and understand these new sounds. In our group workshop, we provide a demonstration of one of the computer-based training programs that we offer. The program is called LACE and it stands for Listening and communication enhancement. We’ll go over what the program entails and how the program can benefit everyone – regardless of what type of hearing loss they may have.

Group workshops allow our patients to learn more about their hearing loss, hearing aids and different communication strategies, as well as meet other people who also have new hearing aids.

Bernice McKenzie is an approved Dr.CliffAud provider

We’re please to announce that Bernice McKenzie is part of the DrCliffAud Approved Provider Network!!

If you’ve researched hearing aids during the last few year’s you’ve most likely seen videos posted by Dr. Cliff Olson on his youtube channel. If it is ear related, he probably has a video talking about it. You can check out his youtube channel by clicking here.

2019 Hear For The Holidays!

 

Do you know someone who’s life would be improved by improved hearing? WE WANT TO KNOW!

The Hearing & Dizziness Clinic and Amherstburg Audiology & Hearing Aids are in search of members of our communities (Essex, Amherstburg and LaSalle) who’s hearing impairment is holding them back – so we can gift them US! One lucky winner from each clinic will receive a set of hearing aids and the gift of our services for 3 years.

Simply click the gift below and fill out our short online form.

All applicants must make themselves available for an audiometric evaluation. Entries will be received until November 29, 2019 at 11:59pm, so that we can have some time to have our winners hearing by the holiday! If you have questions, please feel free to contact us any time!

CLICK HERE TO ENTER!

Ways to “Spring Clean” Your Hearing Aids

Spring cleaning is not just applicable to your house! With our theme being “Spring Cleaning” this newsletter, we will talk about the importance of keeping your hearing aids clean. Here are some ways that you can freshen up your hearing aids every day:

Tip #1: When you got your hearing aids you should have been given a little brush. The brush is likely black in colour, with bristles on one end. Use that brush once a day to break away any wax or debris that is on your hearing aids! Tip #2: Check your wax guard! This is the most important cleaning task. The little white piece on your hearing aid is there for a reason. Check this piece and see if it is filled with wax, if it is it will look plugged. If this piece is plugged, it will need to be changed. You simply use the “empty side”, which is the end with no white piece, to pull out the piece by poking in the middle. Then you flip it over and push the “full side”, which is the white end, into the existing opening. Voila! A changed wax guard.

Tip #3: Use your cleaning cloth. When you got your hearing aids, you should have been given a cloth. This cloth is important! Think of it like cleaning your glasses. Once a day, you should run the cloth over your hearing aids to wipe off any wax or debris! Tip #4: If you have a dri-aid kit, use it! What is a dri-aid kit? The small jar with the orange puck on the inside. If you place your hearing aids in the jar overnight (with the battery doors open) this will pull moisture from them and keep them working tip top! Tip #5: Come in for your scheduled clean and checks. If you are due soon for a clean and check, which are done every six months, come on in to see us! We complete a full cleaning and help keep your hearing aids at their best. Think of it like taking your car in for scheduled servicing. Things work best when we maintain them!

Celina Dijkhuizen
Hearing Instrument Dispenser

Communication Strategies for Valentines Day

How to effectively communicate with your loved one this Valentines Day
by Emily Ellard and Celina Dijkhuizen
  1. Always face your partner when you are talking to them. Humans use non-verbal communication strategies, like lip reading and facial expressions to communicate. It becomes increasingly difficult for your partner to understand you if you are facing away from them.
    Emily Ellard
    Comminication Disorders Assistant
  2. Don’t just repeat – rephrase! Sometimes, we find ourselves repeating the same phrase over and over again when our partner doesn’t understand us. Instead, try rephrasing. Certain words may be more difficult to understand, so rewording what you are saying can save time and frustration.
  3. Remember that volume is not the same as clarity. Speak clearly, rather than loudly. A lot of people with hearing loss struggle with understanding. They can hear you, but they may not understand you.
    Celina Dijkhuizen
    Hearing Instrument Dispenser
  4. Slow your tempo! It is difficult to understand people who speak very quickly. This is especially true for those who are hard of hearing. By speaking at a pace that works for both you and your loved one, your conversation will flow and there will be less confusion over what was said.
  5. Keep your mouth visible. While facing your partner, try to avoid putting your hand over your mouth or blocking it in another way. Speech-reading is an effective tool for those who are hard of hearing. This is only possible if they can see your lips moving and can watch your expressions.

Hearing Aid Rentals

A patient recently asked me if he could rent hearing aids from me for six months or a year. I’ve never really given that much thought. Yes, it is common for audiologists to rent out hearing aids to those in hospice, but to rent them out to the Average Joe is virtually unheard of. I talked to a few American audiologists about it, and some of them are actually doing this in their clinics. After time and research I believe that I’ve come up with something that may appeal to some patients.

Who would benefit from this type of program?

  • The person with a non-permanent hearing loss, whose hearing is expected to return within a few months.
  • The person with cancer who only has a few months left to live and wants to “hear every word” before they leave
  • The person who believes that they are too old for hearing aids, and does not want to commit to such a large purchase
  • The person who knows they need hearing aids, but are unsure if they will truly use them, so they want to give it a honest try before they fully commit

What are the cons?

  • Some insurance plans will not allow you to use your hearing aid benefit, as you are not purchasing a hearing aid
  • You are not eligible for the government grant, as you are not purchasing a hearing aid
  • You must come in once a month to make your payment, and for us to re-activate your devices. The devices “self destruct” after a set period of time. If you do not return, they will continually beep non-stop in your ear making them useless
  • You must purchase your own batteries and supplies
  • This is a pay per service relationship. You are allowed one follow-up appointment within 14 days of the setup appointment. All other appointments are $25 per 15 minutes. Should you require reprogramming due to a change in your hearing, you will be charged for the hearing test, reprogramming and verification (currently $320.00)
  • You can only rent behind the ear devices. In order to get a molded device, you would have to purchase your own hearing aids.
  • You only have a limited color selection.

What are the pros?

  • There is no long-term commitment. You can rent the devices for 2 months or 2 years. You are not locked in. If you no longer want to rent them, just bring them back to our office and you will not be charge for the following month.
  • If a newer model is released, you can upgrade to that version for no extra cost.

What are the setup costs?

This cost is based on us setting up the devices for you. It includes a diagnostic hearing test, programming and fine tuning with real ear measures. I need to ensure that the hearing aids are giving you the right amount of volume, and will not give you any additional hearing loss. When you do a demo at our office, we do not do any fine tuning, it’s just a first fit, and the hearing aids are not programmed to their full potential.

One Device Two Devices
Setup Fee $420.00 $520.00

How much will it cost to rent the hearing aids?

There are 5 technology levels, 5 different monthly rates. You can rent one or two devices, that is totally up to you. The monthly costs are as follows:

One Device Two Devices
500 Level $40.00 $50.00
600 Level $50.00 $60.00
700 Level $60.00 $70.00
800 Level $70.00 $80.00
PRO Level $80.00 $90.00

Are there any other costs involved?

If you require a custom earmold or Bluetooth accessory, you would need to purchase those items. These items are non-refundable.

As I said, this program is not suitable for everyone, but there are a few people out there who would love to use this program. If you have any questions or concerns, please email our office manager Melissa at Melissa@youhear.ca or you can call her at our Essex location (519) 961-9285