Hearing Aid Rentals

A patient recently asked me if he could rent hearing aids from me for six months or a year. I’ve never really given that much thought. Yes, it is common for audiologists to rent out hearing aids to those in hospice, but to rent them out to the Average Joe is virtually unheard of. I talked to a few American audiologists about it, and some of them are actually doing this in their clinics. After time and research I believe that I’ve come up with something that may appeal to some patients.

Who would benefit from this type of program?

  • The person with a non-permanent hearing loss, whose hearing is expected to return within a few months.
  • The person with cancer who only has a few months left to live and wants to “hear every word” before they leave
  • The person who believes that they are too old for hearing aids, and does not want to commit to such a large purchase
  • The person who knows they need hearing aids, but are unsure if they will truly use them, so they want to give it a honest try before they fully commit

What are the cons?

  • Some insurance plans will not allow you to use your hearing aid benefit, as you are not purchasing a hearing aid
  • You are not eligible for the government grant, as you are not purchasing a hearing aid
  • You must come in once a month to make your payment, and for us to re-activate your devices. The devices “self destruct” after a set period of time. If you do not return, they will continually beep non-stop in your ear making them useless
  • You must purchase your own batteries and supplies
  • This is a pay per service relationship. You are allowed one follow-up appointment within 14 days of the setup appointment. All other appointments are $25 per 15 minutes. Should you require reprogramming due to a change in your hearing, you will be charged for the hearing test, reprogramming and verification (currently $320.00)
  • You can only rent behind the ear devices. In order to get a molded device, you would have to purchase your own hearing aids.
  • You only have a limited color selection.

What are the pros?

  • There is no long-term commitment. You can rent the devices for 2 months or 2 years. You are not locked in. If you no longer want to rent them, just bring them back to our office and you will not be charge for the following month.
  • If a newer model is released, you can upgrade to that version for no extra cost.

What are the setup costs?

This cost is based on us setting up the devices for you. It includes a diagnostic hearing test, programming and fine tuning with real ear measures. I need to ensure that the hearing aids are giving you the right amount of volume, and will not give you any additional hearing loss. When you do a demo at our office, we do not do any fine tuning, it’s just a first fit, and the hearing aids are not programmed to their full potential.

One Device Two Devices
Setup Fee $420.00 $520.00

How much will it cost to rent the hearing aids?

There are 5 technology levels, 5 different monthly rates. You can rent one or two devices, that is totally up to you. The monthly costs are as follows:

One Device Two Devices
500 Level $40.00 $50.00
600 Level $50.00 $60.00
700 Level $60.00 $70.00
800 Level $70.00 $80.00
PRO Level $80.00 $90.00

Are there any other costs involved?

If you require a custom earmold or Bluetooth accessory, you would need to purchase those items. These items are non-refundable.

As I said, this program is not suitable for everyone, but there are a few people out there who would love to use this program. If you have any questions or concerns, please email our office manager Melissa at Melissa@youhear.ca or you can call her at our Essex location (519) 961-9285

Speech & Language Pathologist in Essex and Amherstburg

Dragana Vuletic, Speech & Language Pathologist

She’s here!! No, we’re not announcing a baby. Our new Speech and Language Pathologist has been treating patient’s out of our Essex location since November. It took some time to transfer her license from Michigan to Ontario, but it was worth the wait.

Dragana will start taking on a caseload in Amherstburg at the beginning of January. If you, your child or your parent require the services of a speech and language pathologist, call us today to book an appointment with Dragana (we call her “Dee”).

Dragana graduated with her Master of Arts in Speech-Language Pathology from Wayne State University in Detroit, Michigan. She has clinical experience in schools, hospitals and outpatient clinics. Dragana has treated clients in early language intervention, children with Autism Spectrum Disorder, infants and children with cochlear implants, and adults with communication disorders. She has her initial registration with the College of Audiologists and Speech Language Pathologists of Ontario (CASLPO) and is a Clinical Fellow with the American Speech-Language and Hearing Association (ASHA). She has recently received training for the PROMPT technique and is always looking forward to expanding her knowledge in the field of speech-language pathology.


Emily Ellard, Communicate Disorders Assistant

Dragana will be providing services with the help of our Communicative Disorders Assistant Emily. What is a communicative disorders assistant? “[A]ny individual employed in a role supporting the delivery of speech-language pathology and/or audiology services AND receiving supervision in those duties by a qualified speech-language pathologist or audiologist”.

Emily graduated from the Communicative Disorders Assistant program at Lambton College in 2016 and completed the Audiologist’s Assistant program at Nova Southeastern University shortly after. She will assist Dragana at our Essex and Amherstburg locations.

For an appointment in Essex, call Melissa at (519) 961-9285 or email Melissa@YouHear.ca

For an appointment in Amherstburg, call Marlene at (519) 730-1030 or email Marlene@YouHear.ca


2018 Hear For The Holidays Winner!!


We are blessed that we can share the gift of hearing with members of the community. For the last three years we have given someone the chance to “hear for the holidays”, by purchasing hearing aids for them. This years winner is “Uncle Jim”. We hope he enjoys his new “ears”.

We would like to thank all of the patient’s who support us. Giving back to the communities, that have trusted us with their hearing healthcare needs.

Merry Chritsmas!!!

—- From the staff at Amherstburg Audiology and The Hearing & Dizziness Clinic

Bernice, Melissa, Emily, Marlene, Celina, Dragana, Cory, Sonia and Teresa

2018 Christmas Holiday Hours


The offices will be closed Friday December 21, 2018 and will return to regular business hours Wednesday January 2, 2019.

Someone will be available to help hearing aids patients at the Amherstburg and Essex location on Thursday December 27, 2018 between 9am and 12 noon.


Friday 21-DEC-2018   CLOSED

Monday 24-DEC-2018 – CLOSED

Tuesday 25-DEC-2018  CLOSED

Wednesday 26-DEC-2018  CLOSED

Thursday 27-DEC-2018 OPEN 9am-12noon in Amherstburg and Essex

Friday 28-DEC-2018 CLOSED

Monday 31-DEC-2018 CLOSED

Tuesday 1-JAN-2019 CLOSED

Wednesday 2-JAN-2019 OPEN

Aural Rehabilitation Program

People are shocked when I tell them that their hearing aids are not going to solve all of their listening problems. Hearing aids give you back the sounds that you’ve been missing, but they do not train your brain to hear, especially in noisy situations. I recommend that my patient’s complete rehabilitation when they get hearing aids or a cochlear implant. When you break a leg, you often go to therapy with physiotherapy to regain function. Function will never be 100%, but if you want the best outcome therapy will increase your function. The same can be said for your hearing. You will never hear 100%, but the therapy will improve how you function in quiet and noisy situations.

We offer two different programs that can be completed in our office under the supervision of our audiologist or speech-language pathologist, or if you prefer, once we’ve set you up, you can complete the program from the comfort of your own home.

The basic program consists of 11 classes. The objective is to increase your hearing and speech understanding in difficult listening situations. The total cost of the program is $500.00 ($300.00 if you purchased your hearing aids from one of our clinics), but if you will be completing the program on your own at home the cost is $100.00.

Our advanced program consists of 24 sessions. The objective is to increase your hearing and speech understanding in difficult listening situations, but instead of using the pre-recorded voice for training, we can use the voice of a loved one, the person in your life that you have the most difficulty hearing. The total cost of the advance program is $1,070.00, but if you will be completing the program on your own at home the cost is $150.00.  If you want us to help you customize the program by adding the voice of a loved one, there is an extra cost. The cost for customized voice will vary based on the number of sessions it takes for us to complete the recordings.

These classes are perfect for:

  • individuals with normal hearing but suffer from auditory processing disorders,
  • individuals with normal hearing but have trouble hearing in noise,
  • first time hearing aid users,
  • long term hearing aid users who struggle in noise and
  • cochlear implant users

You can take these courses, even if you purchased your hearing aids elsewhere. We do not want to sell you hearing aids, we want to help you hear at your best.

If you have insurance that covers speech-language pathology or audiology, part or all of the above charges may be covered by your insurance plan. If you do not have insurance, you can claim the cost of the course as a medical expense when you do your taxes.

If you would like for us to check your coverage with your insurance plan on your behalf, please contact:

Essex: Melissa at (519) 961-9285 or email Melissa@YouHear.ca

Amherstburg: Marlene at (519) 730-1030 or email Marlene@YouHear.ca

Hear For The Holidays 2018

Spread the word. Share the gift of hearing.

Every year, we select one or two deserving patients, and our Doctor of Audiology personally pays for their hearing aids.

If you know someone who is in need, please enter them into our competition. Visit this link for more information: https://youhear.ca/site/christmas2018/







We have a winner!!!!

“Uncle Jim” was the winner of this years competition. We received many great entries, and wish we could have helped out more deserving individuals.  Wishing you all a Merry Christmas, and thank you for all the love and support that the community has given us.



Speech & Language Pathologist Dayna Maitre will no longer be seeing patients out of our Essex location as of the end of September.

We have hired a Speech & Language Pathologist who will be seeing patients (children and adults) out of our Essex location.

Please contact our Office Manager Melissa if you would like to be added to our waiting list.

Melissa can be reached by calling (519) 961-9285 or by email Melissa@YouHear.ca

Unitron Upgrade Sale

This offer is valid on the Unitron North and Unitron Tempus platform. Cost is as follows:



Cost to upgrade technology level (per aid)

Current Aid





























Cost to upgrade technology level (per aid)

Current Aid



























  • Aids must have been purchased more than a year ago from Amherstburg Audiology or The Hearing and Dizziness Clinic
  • Upgrade must occur before September 30, 2018
  • Once upgraded, you can not revert back to your lower technology (all updates are final)
  • Warranty is not extended, service plan is not extended
  • Not valid for third party orders such as DVA, RCMP, NIHB, ODPS, WSIB etc…

It’s pretty clear. No one cares quite like Dad cares.

We’re so excited to be able to share the gift of hearing with your Dad this year!

Enter to win a prize for Dad that goes beyond just a special day. One winner will be chosen from all eligible entrants to receive one set of (2) hearing aids along with batteries & our caring services for 3 years at no cost to him!

To enter, leave a photo with your fatherly figure – dad, grandad, or dad in law in the comments below the video on our Facebook page, and book a hearing test for both you and Dad together online. Its that simple –but you must do both! (You’ll thank us later for the souvenir photo!)

Hurry though, we need your Dad’s picture by Monday June 18 at 11:59pm to be eligible.

Eligible entrants will have a demonstrated hearing loss requiring amplification and be ADP eligible at the time of fitting. Entrants agree to use of their likeness for advertisement purposes and follow up questionnaires must be completed.

iOS 11.4 and Made for iPhone Hearing Aids



We received the email below from hearing aid manufacturer GN ReSound:

“Since the release of the iOS® 11.4, we have been diligently testing it with ReSound Made for Apple® hearing aids. At this time, we cannot confirm compatibility with ReSoundSmart Hearing aids and the iPhone SE® running iOS 11.4.

We recommend advising your patients to refrain from upgrading their iPhone SE to iOS 11.4. We will send out a notification if compatibility changes.”

Please do not update your iPhone operating system to iOS 11.4 if you are using a Made for iPhone hearing aid from Bernafon, GN Resound, Oticon, Starkey or Widex.

We will update this post once it is safe to update to iOS 11.4




It is still NOT SAFE to update to iOS 11.4

We received the following email from GN ReSound today:

“MFi hearing instruments are unable to connect with iPhone SE after Apple’s release of iOS 11.4. We recommend iPhone SE users stay on iOS 11.3 if they have not updated already.

The issue will be fixed with an upcoming iOS release. We are awaiting Apple to confirm the release date and will send out a notification when more information is available.”




It is now safe to update your iOS (iPhone Operating System).

We received the following email from GN ReSound today:

“Since the release of iOS® 11.4.1, we have been diligently testing its compatibility with ReSound Made for Apple® hearing aids. Our testing confirms this latest iOS update has resolved issues that were reported after the May 29th release of iOS 11.4, where iPhone SE users were unable to connect to their MFi hearing instruments to stream audio or utilize their ReSound app. “

A day to celebrate Ontario’s fabulous Doctors!

May 1st and 2nd we are celebrating “Doctor’s Day” in Ontario!

In 2011, Doctors’ Day was recognized as the official day of appreciation for Ontario’s medical profession. The date of May 1st was chosen as Doctors’ Day to mark the birthday of Canada’s first female physician, Dr. Emily Stowe.

Doctors work hard every day to save lives and put patients first. Doctors are leaders in evolving the health care system to improve access to care and ensure that our system is effective, efficient and sustainable for the future. Doctors’ Day is a great opportunity for patients and colleagues to take a minute to celebrate!

On Sunday, May 1st and Monday, May 2nd, the Ontario Medical Association (OMA) and health-care organizations across the province will be recognizing the extraordinary contributions made by Ontario doctors in the health care system.

All Ontarians can recognize doctors via social media by tweeting using the hashtags #DocsRock2016 or #PatientsFirst.

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Call Today to Schedule Your Complimentary Hearing Screening


For a Limited Time Only, The Hearing & Dizziness Clinic is happy to provide a complimentary adult hearing consultation and screening in exchange for a canned food donation to the Essex Area Food Bank. We are always happy to give back to the community of Essex, who have been so giving to us. We have been so happy to be able to donate more than 1500 lbs of food items to those in need within our community through this project!

Should you wish to advantage of this offer, please call Melissa to arrange your appointment at (519) 961-9285 in Essex, or Marlene at (519) 730-1030 in Amherstburg. 

No purchase is necessary and there is have no fine print. We simply ask that you bring a minimum of 4 un-expired non-perishable food items along with you to your appointment. A copy of our Doctor of Audiology’s findings will be made available to you and your family physician.

Thank you Essex for your Support!

It’s Food Bank day at The Hearing & Dizziness Clinic!

THANK YOU Essex County for your support of our non-perishable food donations to The Essex Area Food Bank.

We had set a goal of 500lbs to collect for those in our community who are in need of our help, doing hearing tests in exchange for non-perishable food items. We are happy to report that we have SMASHED that goal with at least twice what we had hoped! You brought everything from noodles to beans, rice to corn meal and cereal and baby food.

Please call if you are in need of your annual hearing screening. For a limited time, our Doctors of Audiology will provide complimentary adult hearing screenings for a canned food donation. Call today to arrange your appointment at (519) 961-9285

Shop Small: Small Business Saturday!

This weekend is Small Business Saturday (November 28, 2015). We are very proud to be a small, locally owned independent business.

Small businesses (like ours!) depend heavily on their local communities for support. As local customers ourselves, this weekend, we’re going to “pay it forward” and support small business in the way it matters most to them — through our wallet.

Studies show that for every $100 you spend locally, $48 stays local to support the community through other businesses and employment opportunities. Whereas for every $100 spent at a chain or big box store, only $13 stays local. 

Choose to support our community this year by shopping local, at the holidays and all year through! You can find local businesses by clicking here.



Don’t forget that we are right now offering complimentary hearing screenings in exchange for a canned food donation for The Essex Area Food Bank, call today (519) 961-9285 to schedule your hearing screening and take advantage of our BOGO Hearing aid sale! Buy one, get the second for 1/2 Off!

Lest we forget

60% of Veterans return home with some degree of hearing loss or tinnitus due to chronic noise exposure.

On behalf of The Hearing & Dizziness Clinic, we would like to thank all of the veterans and serving members for their dedication, selflessness and sacrifices.



‘Tis the season to BOGO!

We are quickly getting into the Christmas spirit with our biggest sale of the year! BOGO! Buy one hearing aid of any technology level, style or price and get a second hearing aid of the same value for 50% off!!! All sizes of hearing aid batteries are buy one, get one free (a $30 value!)! All hearing aid cleanings (even for those purchased elsewhere) are buy one get one free as well, that’s a ($25 value)! 

Christmas at The Hearing & Dizziness Clinic is time to give back to our community, and so, we’re providing Complimentary Hearing Screenings (completed by a CASLPO registered Doctor of Audiology, Audiologist) with a donation of canned foods for The Essex Area Food Bank. (An $80 value!)

To schedule your appointment, simply call Melissa at (519) 961-9285. Hurry! These offers expire January 15, 2016!

The Hearing & Dizziness Clinic is always proud to give back to our community. We are happy to bill 3rd party insurances when applicable – including but not limited to: Green Shield, Manulife, Sun Life, Great West Life etc., and are registered providers with ADP, ODSP, Ontario Works, Veterans Affairs and WSIB. Please feel free to call us if you have any questions!


October is Audiology Awareness Month! What is an Audiologist?

October is right at the doorstep: the trees are starting to change, the weather has taken a turn and of course: We’re about to kick off Audiology Awareness Month!

What is an Audiologist?

Well according to Google, we are health-care professionals who evaluate, diagnose, treat, and manage hearing loss, tinnitus, and balance disorders in newborn, children, and adults. Audiology is a well-respected and highly recognized profession. However, we think we do much, much more!

We act as marriage counselors, miracle workers, a shoulder to cry on, community members, hearing aid mechanics, friends and trusted allies.

Why should you choose an Audiologist?

An Audiologist has extensive education, training and experience in your auditory system. We are not just here to sell and service hearing aids, our scope of practice is much larger. Audiologists are taught the foundations of how sound works, the underpinnings of hearing aid fitting algorithms, and the best ways to identify not only hearing loss, but also any underlying conditions that may need medical attention. Audiologists in Ontario are governed by CASLPO – College of Audiologists and Speech-Language Pathologists of Ontario which sets the the gold standards of practice.

If you have questions about whether or not you should see an Audiologist, please do not hesitate to contact us at any time! We can be reached at (519) 961-9285, Monday through Friday.

Comment to Win! What’s your favorite sound?

Kittens Purring.  Waves Crashing.  Thunderstorms!  Cards Shuffling.  Bonfires.  Laughing Babies.  Engines Humming.  Skates on Ice.  Snow Falling.  Favorite Song.  Dogs Barking.

Visit us on Facebook  and simply tell us about your favorite sound to be entered to win 4 tickets to an upcoming Windsor Spitfires home game with VIP Parking and Crown Royal Lounge access!

One winner will be selected randomly Wednesday September 30, 2015, no purchase necessary, simply comment with your favorite sound on our Facebook post.

So do tell us: What’s your favorite sound?

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